Delivery Information
The usual cost of delivery to the UK is £2.95 for Hardbacks and £2.49 for Paperbacks.
Last date for pre-Christmas delivery is Thursday 16th at midnight. After that, orders will not be processed until the New Year.
We currently don’t ship outside the UK.
Your order will be dispatched via Royal Mail on the next working day, and you should expect to receive it three working days after dispatch (although normally it will arrive next working day).
In the very unlikely event that your item is lost or damaged in transit, then please get in touch so we can issue either a full refund or replacement. Please allow ten full working days before contacting us about a lost item.
Please email us at: info@carolineobreackin.co.uk if you have a question regarding delivery.
Returns Information
If you are not happy with your item because it is damaged, faulty, or in any way not as described, then you are entitled to a full refund of the purchase price or a replacement item, if it is returned within 14 days of receipt.
If you have simply changed your mind, then you must cover return shipping costs (we suggest using a trackable method). We will only accept items that are in perfect condition and they must be returned within 14 days. This does not apply to items that have been personalised, such as autographed books, they cannot be returned unless faulty.
Please email us at: info@carolineobreackin.co.uk if you would like to return at item.
Contact Information
If you require any help with your order, please don’t hesitate to contact us by any of the below methods.
You should expect to hear back from us by the next working day, at the very latest, but we always aim to respond within a couple of hours.
Email: info@carolineobreackin.co.uk